Help
Answers to the questions people ask most.
Is JAS a doctor or a medical service?
No. JAS helps you keep and understand your own records. It doesn't diagnose or treat anything. For questions about your care, ask your clinician.
What kinds of records can I add?
PDFs, photos of paper records, and health record files from patient portals. Your original files are always kept just as you added them.
Can I help a parent or family member?
Yes. They can share their record with you and choose whether you can only look, or help manage it. You can also keep records for someone in your care.
How do I delete my account?
Sign in, open Your account, and choose to delete your account. It closes straight away and everything in it is deleted within a day.
How do I reach you?
For privacy questions, write to privacy@jas-health.com.